Stonegate Junk Removal

This Privacy Policy explains how Stonegate Junk Removal ("Stonegate", "we", "us") collects, uses, and shares information when you visit our website, contact us, or submit a request for service.

Information we collect

Contact information: name, phone number, email address.
Service details: address, requested services, photos you choose to share, and answers you submit on forms.
Message content: messages you send us via SMS, chat, or social messaging.
Technical data: IP address, browser/device information, and basic analytics data.

How we use information

To provide quotes, schedule appointments, and deliver services.
To respond to requests and provide customer support.
To improve our website, operations, and customer experience.
To send service updates and important communications.
To measure marketing performance and improve advertising effectiveness.

How we share information

We may share information with service providers who help us run our business. For example:

Hosting and database (to operate StonegateOS and store records).
Messaging providers (to send and receive SMS and notifications).
Advertising and measurement (to attribute leads and measure campaign performance).

We do not sell your personal information.

Data retention

We keep information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

Security

We use reasonable safeguards designed to protect information. No method of transmission or storage is 100% secure.

Your choices

You can request access, correction, or deletion of your information by contacting us.
You can opt out of marketing messages where applicable (standard message/data rates may apply).

Contact

If you have questions about this policy, contact us at austin@stonegatejunkremoval.com.